VerScient Announces New Features:
Personal Voicemail Greetings
 Our customers asked us to develop a way to record individual voicemail messages, and we've delivered.
With Converser’s customized greetings, you control what your callers hear when they are connected to your voicemail. Instead of the default Auto-Attendant recording, "We're sorry, ____ is not available. Please leave a message at the tone", you can now record your own greeting. Use it to inform your callers of your schedule for the day, or just to present a polished image for your business.
Here’s how it works. . .link to voicemail instructions
There is no additonal charge for this upgraded feature to the Converser system. Your comments or suggestions are important to us as we work to improve our product offerings.
Change Call Forwarding by Dial In
Another requested change is the ability to forward where you receive your calls by dialing in to your Personal Converser Number (PCN), instead of only using the web interface. This allows you to change your Primary Phone Number on the fly. Simply dial your PCN and press "5" . . . the system will prompt you to select from your current list of numbers or enter a new 10 digit number. That's all there is to it!
We have additional new features coming soon. Currently under development is a new "MultiRing" feature that will allow you to ring multiple phones simultaneously. For example, you can ring your desk phone and your cell phone at the same time.
client feedback:
Case Study: ShopCloseBuy
Business Problem: As the founder of an email marketing business, Mike Peterson of ShopCloseBuy needed to link together his mobile workforce and give his business a more professional image. His salespeople were on the road and frequently traveling to client meetings, relying on their cell phones for communications. Each employee gave out their cell phone number, which bound them to the minute-plan of their cellular service provider. There was no way to transfer calls between employees; they had to ask their customer to hang up and dial a ten digit number.
Moving into an office space for its five employees, ShopCloseBuy was not ready for the overhead of hiring a receptionist to handle incoming calls. When the office phone rang, it was picked up by whoever was available. Calls were answered sporadically and messages were left waiting in their voicemailboxes.
Solution: By utilizing the Converser vPBX system, calls are handled as if their employees were in the office. Callers dial the ShopCloseBuy main number, press a key, and then through Converser’s programming, callers are seamlessly routed to wherever the employee chooses to receive calls—whether in the office, working from home, or on a cell phone.
Advantage: ShopCloseBuy is able to manage call routing instantly via the Web, transfer calls between cell phones, and centralize all remote personnel under one telephone number. They were able to minimize infrastructure costs by using Converser’s hosted service instead of purchasing PBX equipment. Callers to ShopCloseBuy are greeted with a professional presence that makes a great first impression.
link to website: www.shopclosebuy.com
REQUEST A PHONE ANALYSIS
Are you paying for more phone lines than you need? Do you think it's in Qwest's best interest to tell you? VerScient has worked with businesses to objectively analyze existing telephone expenses and provide solutions to reduce existing infrastructure costs, such as paying for excessive phone lines. In many cases, we are able to add Converser’s feature rich capabilities with little or no additional expense to a company’s bottom line. Please contact us for a no-obligation review of your current phone system.
Testimonial: Cogito Group
"We're big fans of the Converser phone system. Converser makes it easy for our customers to reach us, wherever we are."
Todd David
President
Cogito Group
link to website: www.cogitogroup.com
In the News:
VerScient Technologies was featured in the UpStart column of Minnesota Business magazine's May issue. For a link to the article, click here
Epicenter Business Journal is a new monthly newspaper centered on the businesses of Eden Prairie and the southwest metro. VerScient was featured in the June issue's Business Technology column, and the October issue's Telecommunications column. For a link to the articles, click here
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